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Home > Guarantee Policy
Guarantee policy

Free Returns
eBAGdirect.com aims to ensure that every customer is 100% satisfied. To help secure your satisfaction, we offer a 30-Day Money Back Guarantee on unused merchandise. All items must be in the condition you received them, with all hang tags attached, and all bags must be in the original box. Please follow these detailed instructions for returning an item:

• Pack the item securely in the original package.
• All products must be returned in NEW condition
• Return all items with all paperwork to ensure full credit.
• All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
• For your protection, we recommend that you use UPS or Insured Parcel Post for your return.
• Ship the return package to:

eBAGdirect
Returns Department
1765 Garnet Ave.#110
San Diego, CA 92109

Payment Security & Privacy
We guarantee that every transaction you make at eBAGdirect.com will be secure. eBAGdirect servers use Secure Sockets Layer (SSL), an encryption technology that works with Netscape, Microsoft Internet Explorer, and AOL's browser, so that only eBAGdirect.com can read a buyer's personal information. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

We only use your personal information to help us service your account, to improve our services to you, to provide you with the products you have requested, and to inform you about additional products or services that may be of interest to you. We use the information you provide about yourself when placing an order only to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We use return e-mail addresses to answer the e-mail we receive.

eBAGdirect.com will never sell, trade or rent your personal information to others.

The safety of children is obviously very important to us. Children should always ask a parent or guardian for permission before sending personal information to anyone online. eBAGdirect.com does not collect or maintain information at our Web site from those we actually know are under 18.

Should you have other questions or concerns about these payment security & privacy policies, please send us an e-mail at myemail.com.

 

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